Privacy Policy

Introduction

LeadVoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.

Information We Collect

1. Personal Information

• Email Address: When you create an account, we collect your email address for authentication and communication purposes
• Profile Information: Your professional role, goals, and engagement preferences that you provide during onboarding
• Subscription Information: Plan details, billing information processed through secure third-party payment processors

2. Usage Data

• LinkedIn Activity: Posts and comments you interact with through our extension
• Generated Content: AI-generated comment drafts and engagement suggestions
• Usage Analytics: Scan counts, session duration, and feature usage statistics
• Performance Data: Extension performance metrics and error logs

3. Technical Data

• Browser Information: Browser type, version, and extension version
• Device Information: Operating system and device identifiers
• IP Address: Approximate location for service optimization
• Authentication Tokens: Secure tokens for API access

How We Use Your Information

• Service Provision: Provide AI-powered content analysis and generation
• Personalization: Customize AI suggestions based on your professional profile
• Analytics and Improvement: Analyze usage patterns to improve our services
• Communication: Send important service updates and support responses
• Legal Compliance: Comply with applicable laws and regulations

Data Storage and Security

We use industry-standard security measures to protect your data:

• Secure Storage: Google Firebase for encrypted database storage
• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict authentication and authorization systems
• Regular Audits: Ongoing security assessments and vulnerability scanning

Your Rights and Choices

• Access and Control: View, update, or delete your personal data
• Privacy Controls: Opt-out of analytics and non-essential communications
• Data Portability: Download your data in a portable format
• Account Management: Close your account at any time

LinkedIn Integration

Our LinkedIn integration is designed with privacy in mind:

• Public Content Only: We only access publicly available LinkedIn posts
• User Control: You control when and how we interact with LinkedIn
• Minimal Permissions: We request only necessary permissions for functionality
• No Private Data: We do not access private messages or restricted content

Data Sharing

We are committed to data transparency:

• No Data Selling: We never sell your personal information to third parties
• Limited Sharing: Share data only with necessary service providers
• Legal Requirements: Disclose data only when required by law
• Aggregated Data: Share only anonymized, aggregated data for analytics

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-extension notice and post the updated policy with a new "Last Updated" date.